The lobby of Northcentral Electric Cooperative is now OPEN.  We thank our members for their patience!
If you or someone you know has been affected by the COVID-19 pandemic, please call our Customer Service Department at 800.325.8925 to discuss your options for your bill.

Report an Outage

How to report service problems

Call 1-800-325-8925 anytime, 24/7.

One number during office hours, Monday through Friday, 8 am to 5 pm, 
as well as after hours, weekends or holidays, any time, 24/7.

We will need to know the physical address (actual street address) of the outage and the name the bill is in. It would also be helpful to have your account number available, if possible.

During a major power outage, please keep calling every hour until you get through.

Please do not email outage notifications or report them by social media. Call the phone number provided above.

Our Call Center is monitored 24/7 for outages and emergencies. We do not monitor social media or emails for outages. Notifying Northcentral Electric Cooperative, by the 1-800-325-8925 phone number is the fastest way for us to be alerted of your outage and respond accordingly.