After ten weeks of social distancing, the lobby of Northcentral Electric Cooperative is now open.  We have taken safety precautions to protect our employees and our members.  We ask that you maintain social distancing while you visit.

The safest methods for paying and managing your bill are by phone and smartphone app.  If you need to make a payment over the phone, please call us at (800) 325-8925.

You can also download our smart phone app available for Apple and Android devices.  Our online payment portal is open 24 hours a day at www.northcentralelectric.com.

The May issue of Today in Mississippi is out for Northcentral members!  You can read the digital issue here.

The temporary suspension of disconnects during the COVID-19 pandemic was planned to expire after May 14^th. At the request of the state, Northcentral Electric Cooperative has decided to extend this deadline through Memorial Day. We will resume disconnections for non-payment of services beginning Wednesday, May 27,^, 2020.

Members who are behind on their accounts do have options. We encourage those experiencing hardship to call us at 800-325-8925 to make payment arrangements with our Customer Service Representatives. Northcentral is prepared to spread those balances over a series of months to ease the burden on our members facing hardship due to the pandemic. It is recommended that members make any effort to make payments on their accounts as they are able in order to avoid balances being combined with typically higher summer billings.

If you or someone you know is having trouble paying their energy bills, the Low Income Home Energy Assistance Program (LIHEAP) may be able to help. This federally-funded program helps eligible low-income households pay for their home energy bills. To check your eligibility and to apply for LIHEAP assistance, contact the following county agencies as soon as possible as their services are in high demand during the COVID-19 pandemic.